Dear 小枣川丫丫,Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our attentive front desk service. Your comments about the limited charging points have been noted, and we will consider them for future improvements.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Dear Xishantangzhu,Thank you for sharing your feedback. We apologize for the issues you encountered regarding cleanliness and noise levels. Additionally, regarding to the minibar, we have set up QR code with minibar price tag for your references. We hope for another opportunity to welcome you back with better service.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Dear M50220****,Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated the quality of our amenities and services. Your feedback is greatly valued, and we look forward to welcoming you back for another exceptional experience.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Dear Em333,Thank you for your continued patronage and for your positive feedback regarding our quality and service. We are pleased to share that the sauna is located on 6th floor and available from 07:00 - 22:00. Please kindly dial number 0 for proper assistance from our team.We appreciate your understanding and hope to welcome you back soon.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Dear Bosco,Thank you for your positive feedback regarding your stay at Pullman Saigon Centre. We are delighted to hear that you enjoyed our rooftop bar and found your vacation comfortable. Your satisfaction is our priority.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Dear Ethan大仁哥,Thank you for your feedback. I am pleased to hear that you enjoyed our breakfast offerings. However, I regret that the room facilities did not meet your expectations and acknowledge the inconvenience caused by the weather conditions. We appreciate your understanding during these circumstances.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager